1. Introduction
Welcome to PM Architectural Glass & Mirror Inc. (“we,” “our,” or “us”). We are dedicated to maintaining the highest standards of integrity and respect for your privacy. This policy outlines our practices regarding the collection, processing, and protection of personal data provided by homeowners, contractors, architects, and visitors across our website and during project consultations.
By accessing our website or requesting remodeling estimates, you acknowledge the terms of this Privacy Policy. If you do not agree with our practices, please refrain from using our website or submitting personal details.
2. Information We Collect
Depending on how you interact with our company, we may collect the following categories of information:
A. Information You Provide Voluntarily
- Contact Details: Full name, email address, phone number, and mailing/property address.
- Project Specifications: Architectural measurements, sketches, architectural blueprints, photos of existing spaces (e.g., bathrooms, kitchens, storefronts, wine cellars), budget ranges, and project timelines.
- Communication Records: Notes from calls, inquiry messages sent through our contact forms, and consultation feedback.
B. Automatically Collected Technical Data
- Device & Usage Data: IP address, browser type, operating system, referral sources, pages visited, and interaction timestamps.
- Cookies & Tracking Identifiers: Data gathered via essential and performance cookies (as outlined in our Cookie Policy).
3. How We Use Your Information
We process personal information strictly for legitimate commercial and business operations:
- Custom Quotes & Project Estimations: Evaluating architectural glass specifications, preparing cost breakdowns, and scheduling on-site field measurements.
- Service Delivery & Installation: Managing fabrication, delivery logistics, and professional installation of glass enclosures, mirrors, windows, railings, and cabinetry.
- Customer Service & Warranty Support: Answering inquiries, sending updates regarding project milestones, and servicing product warranties.
- Website Optimization: Monitoring site health, enhancing user interface responsiveness, and refining portfolio presentation.
- Legal & Financial Compliance: Complying with local Florida building codes, tax obligations, and safeguarding against fraudulent activities.
5. Data Security & Storage
We maintain physical, technical, and administrative security measures to protect your personal data against unauthorized access, loss, alteration, or misuse. Our site utilizes SSL/TLS encryption for all transmitted form submissions.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% immune from risks.
6. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including fulfilling fabrication orders, satisfying warranty commitments, and complying with statutory recordkeeping regulations.
7. Your Privacy Rights & Choices
Depending on your location and applicable privacy laws, you may exercise the following rights:
- Request access to the personal data we hold about you.
- Request correction or updating of inaccurate or outdated information.
- Request deletion of your information from our direct contact records.
- Opt out of marketing communications by following unsubscribe instructions.
To exercise any of these rights, contact us at quote@pmarquitecturalglassmirror.com.
8. Children’s Privacy
Our services and website are intended for adults, property owners, and business representatives. We do not knowingly collect personal data from individuals under 18 years of age.
9. Changes to This Policy
We may modify or update this Privacy Policy periodically. We will post the revised version with a revised “Last updated” timestamp. We encourage you to review this page regularly to stay informed.
10. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our privacy team:
PM ARQUITECTURAL GLASS MIRROR INC.
Privacy & Data Inquiries
7914 Kingspointe PKWY, Orlando, FL 32819
Email: quote@pmarquitecturalglassmirror.com
Phone: +1 (407) 412-6468
Questions regarding our policies?
Our compliance and customer service teams are available to address any questions.